Privacy Policy

I. General Provisions

Fashionsarass (hereinafter referred to as "we" or "this Website") fully understands the importance of personal information security and privacy protection to you. We consistently adhere to the principles of legality, legitimacy, necessity, and integrity, strictly complying with applicable privacy protection laws and regulations, and are committed to protecting your personal information from infringement. This Privacy Policy is intended to clearly explain how we collect, use, store, protect, and process your personal information when you visit this Website, register an account, or purchase products.

Please read and fully understand the entire content of this Privacy Policy before using this Website or providing personal information to us. If you continue to use this Website or submit personal information, you will be deemed to have agreed to and accepted the terms of this Privacy Policy. This policy applies to all personal information collected through the Fashionsarass official website (www.fashionsarass.com). Regardless of your location, we treat every user's privacy rights with the same standard.

II. Types of Information We Collect

To provide you with services such as product display, order processing, logistics delivery, and customer support, we may collect your relevant information in the following scenarios:

1. Information You Actively Provide

When you register on this Website, place an order, subscribe to updates, or contact us, we may collect the following information that you voluntarily submit:

• Name or designation;

• Email address;

• Shipping address (including detailed information such as country, city, street, and postal code);

• Contact phone number or mobile number;

• Order information and transaction records;

• Other relevant information you voluntarily provide during email communication with us.

2. Automatically Collected Information

When you visit this Website, our systems may automatically collect the following information through standard technical means to optimize website performance and user experience:

• Internet Protocol (IP) address;

• Browser type and version;

• Operating system and device information;

• Access time and duration of stay;

• Pages viewed and click behavior;

• Referring URLs and access paths.

The collection of the above information is intended to better understand user needs, helping us continuously improve website content and services, and does not directly identify your personal identity.

3. Information of Minors

This Website and our products and services are intended for adult consumers. If you are under the legal age of majority in your country or region, please use this Website under the guidance and supervision of a parent or legal guardian, and please do not submit personal information to us without obtaining guardian consent.

III. How We Use Your Information

We collect your personal information primarily for the following legitimate purposes:

1. Order Processing and Contract Fulfillment

Your name, shipping address, contact information, and email address are essential basic data required to complete order processing, product delivery, and after-sales communication. We use this information to confirm orders, arrange logistics, send shipping notifications, and handle returns and exchanges.

2. Customer Communication and Service

We may use your email address or contact phone number to communicate with you regarding order status, product inquiries, after-sales issues, or other necessary matters related to our services. Such communications fall within the scope of transaction-necessary services and are not of a marketing or promotional nature.

3. Website Optimization and Experience Enhancement

Through automatically collected access data, we can analyze user behavior, understand page visit popularity and traffic sources, and thus optimize website layout, product display, and content presentation in a targeted manner, providing you with a smoother and more responsive browsing experience.

4. Legal Compliance and Risk Management

When necessary, we may use your information to fulfill legal obligations, respond to legitimate requests from competent authorities, prevent fraudulent activities, or safeguard the information security of the Website and its users.

IV. Information Storage and Protection

1. Storage Location

Your personal information will be securely stored in our database systems, with the storage location being the Hong Kong Special Administrative Region and/or the locations of compliant cloud service platforms with which we cooperate. We ensure that all storage operations comply with applicable privacy protection regulations.

2. Information Security Measures

We place great importance on information security and adopt industry-standard technical and managerial measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Specific measures include, but are not limited to:

• Using encrypted transmission protocols (such as SSL/TLS) to ensure data security during transmission;

• Implementing hierarchical access control for stored personal information, allowing only authorized personnel to access it within the scope of legitimacy;

• Conducting regular system security assessments and vulnerability scans to promptly address potential risks;

• Establishing internal data security management systems and emergency response procedures.

3. Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law or consented to by you. After the retention period expires, we will anonymize or securely delete your personal information.

V. Information Sharing, Transfer, and Disclosure

1. General Principle

Fashionsarass undertakes not to sell, rent, or trade your personal information to any third party for marketing or other non-essential purposes.

2. Necessary Service Providers

To facilitate core services such as order delivery, logistics distribution, and payment processing, we may share your necessary information (such as shipping address and contact details) with our partner logistics carriers, payment service providers, and other qualified third-party service providers. These service providers have access to your information only to the extent necessary to perform their functions and are bound by strict confidentiality obligations.

3. Legal and Compliance Requirements

We may disclose or share your personal information in accordance with law in the following circumstances:

• As required by applicable laws, court orders, or legitimate requests from government regulatory authorities;

• As reasonably necessary to safeguard national security, public safety, or the vital legitimate interests of others;

• As necessary to respond to cybersecurity incidents, prevent fraud, or hold violators accountable for illegal activities.

4. Business Transfers

In the event of mergers, acquisitions, asset sales, or similar corporate transactions, your personal information may be transferred as part of the business assets. In such cases, we will notify you in advance via email or website announcement and ensure that the receiving party continues to comply with the relevant provisions of this Privacy Policy.

VI. Your Rights and Choices

We respect your control over your personal information. Subject to applicable laws, you have the following rights:

1. Access and Review

You have the right to access and review the personal information we hold about you, either through the account functions on this Website or by submitting a request via email.

2. Correction and Update

If your personal information changes or becomes inaccurate, you have the right to request correction or updates. You may modify certain information through your account management interface or contact our service team for assistance.

3. Deletion and Withdrawal

You may request the deletion of your personal information under the following circumstances:

• The information is no longer necessary for order fulfillment or service provision;

• You withdraw your consent to information processing (where consent is the legal basis);

• The information processing does not comply with legal requirements.

Please note that requesting deletion of necessary information may affect our ability to provide you with order processing, delivery, and after-sales services.

4. Objection and Restriction

Under certain circumstances, you have the right to object to or request restrictions on our processing of your personal information. We will respond to your request within a reasonable scope based on actual circumstances.

5. Data Portability

To the extent technically feasible, you may request that we provide the personal information you have submitted to us in a structured, commonly used, and machine-readable format, or transmit it to another data controller.

If you wish to exercise any of the above rights, you may submit a written request through our official email address. We will review and respond to your request within a reasonable working timeframe.

VII. Cookies and Similar Technologies

To ensure the normal operation of this Website and enhance your browsing experience, we may use cookies and similar tracking technologies. Cookies are small text files stored on your device by the website, used to record your preferences, login status, browsing behavior, and other information.

Our primary purposes for using cookies include:

• Maintaining your login status to avoid repeated entry of account information;

• Analyzing user access patterns to help us optimize website structure and content;

• Recognizing your device upon return visits to provide a personalized browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functions of this Website, potentially causing some pages to fail to load properly or operate inconveniently.

This Website currently does not respond to "Do Not Track" signals, as there is currently no uniform standard within the industry for how to handle such signals.

VIII. Cross-Border Data Transfers

As a business serving customers globally, your personal information may be transferred to the Hong Kong Special Administrative Region or other locations where we have operational facilities or cooperative service providers. We ensure that all cross-border data transfer activities comply with applicable privacy protection regulations and take reasonable measures (such as standard contractual clauses or other legally recognized mechanisms) to safeguard the security and legality of your information during transmission.

IX. Third-Party Links

This Website may contain external links to other third-party websites, provided solely for your convenience in accessing additional information. We are not responsible for the privacy practices or content of third-party websites. When you click on such links and leave this Website, this Privacy Policy no longer applies to the information you provide on those third-party websites. We recommend that you carefully read the privacy policies and terms of service of third-party websites before submitting personal information to them.

X. Security Incident Response

Although we have adopted reasonable technical and managerial measures to protect your personal information, no information system can guarantee absolute security. In the unfortunate event of a personal information security incident, we will take prompt remedial measures in accordance with applicable legal requirements and, where necessary, inform you of the basic facts of the incident, its possible impact, the measures we have taken, and recommended self-protective actions that you may take, via email, website announcement, or other reasonable means.

XI. Policy Updates and Revisions

Fashionsarass reserves the right to amend this Privacy Policy from time to time in accordance with changes in laws and regulations, updates in industry standards, and business operational needs. The revised Privacy Policy will be published on this Website and will take effect from the date of publication, with the effective date at the end of the policy updated accordingly. We recommend that you periodically review this page to obtain the latest privacy protection information.

If revisions to this Privacy Policy materially affect the way we process your personal information, we will notify you in advance via email or prominent notice on the Website.

XII. Governing Law and Dispute Resolution

This Privacy Policy and any disputes arising therefrom shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes or proceedings arising from this Privacy Policy shall be submitted to the competent courts of the Hong Kong Special Administrative Region for resolution.